Terms and Conditions


These Website Standard Terms and Conditions written on this webpage shall manage your use of this website. These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

Minors or people below 18 years old are not allowed to use this Website.

2.Intellectual Property Rights

Other than the content you own, under these Terms, WHISKYONLINECY and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.


You are specifically restricted from all of the following

publishing any Website material in any other media;

selling, sublicensing and/or otherwise commercializing any Website material;

publicly performing and/or showing any Website material;

using this Website in any way that is or may be damaging to this Website;

using this Website in any way that impacts user access to this Website;

using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;

engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;

using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and Crossroad Cava Cyprus may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

4.Return/Refund Policy

We do not accept any returns and we do not make refunds.

We take pride in packing your order to ensure that it arrives in perfect condition. Unfortunately,there are times when parcels incur damage while in transit.

Before you sign for a shipment, please check the condition of the boxes. If a parcel shows clear signs of damage or leakage at the time of delivery, we ask that you refuse the parcel. Please ask the courier to return the goods to sender and contact us.

We do not accept any returns unless the items being returned were delivered in error. You will be liable for the full cost of returning the product(s) and will be responsible for any damage to the product(s) until we acknowledge receipt of the products. You have a legal responsibility to keep the product(s) in your possession and to take reasonable care of the products until you return them to us. Should the product(s) show signs of damage or tampering, we may have a right against you for compensation. We retain the right to arrange for collection of the product(s) at your cost in the event that you have not returned the product(s) within 14 days of your notice.

Above mentioned scenario is applied the Seller is bound to refund the Buyer within fourteen days from the day on which we receive the ITEM(S). The refund will be processed using the same payment method used in the original transaction.


To cancel your order, you must inform us BY CALLING US before your order is shipped.

Buyer acknowledges that return and refund right does not apply in the case of:

Goods or services for which the price is dependent on fluctuations in the financial market which cannot be controlled by the trader and which may occur within the withdrawal period e.g. rare collectibles items such as old highly valued pieces, vintage, etc.;

Any products made to your specification, clearly personalized, custom-made or commissioned in any way;

The supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery e.g. collectible whisky;

Goods which are liable to deteriorate or expire rapidly;

Goods which are, after delivery, according to their nature, inseparably mixed with other items.

5.Payment terms

For Cyprus cash on delivery, credit card and Direct Bank Transfer.

For the rest of the world ONLY by credit card and Direct Bank Transfer.

6.Your Content

In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant WHISKYONLINECY a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. WHISKYONLINECY reserves the right to remove any of Your Content from this Website at any time without notice.

7.No warranties

This Website is provided “as is,” with all faults, and WHISKYONLINECY express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

8.Limitation of liability

In no event shall WHISKYONLINECY, nor any of its officers, directors and

employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. WHISKYONLINECY, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.


You hereby indemnify to the fullest extent WHISKYONLINECY from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.


If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

11.Variation of Terms

WHISKYONLINECY is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.


The WHISKYONLINECY is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

13.Entire Agreement

These Terms constitute the entire agreement between WHISKYONLINECY and you in relation to your use of this Website, and supersede all prior agreements and understandings.

14.Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of Cyprus, and you submit to the non-exclusive jurisdiction of the courts located in Cyprus for the resolution of any disputes.


Your orders are safely wrapped and packed in a professional manner suitable for each product. We are responsible to make adequate packing by following the instructions and requirements of official shipping providers.


For orders delivered via the Post Office, insurance is free, yet has a maximum compensation per packet as per table below and cannot be extended:

Post Office Shipping Methods* Insurance Amount Standard

Worldwide Delivery EMS DATAPOST (Post Airmail) up to €150

EPG EU Delivery up to €530

We strongly recommend buyers to choose a delivery method which insures the full value of the purchased items.

NOTE: Selling of alcohol is prohibited to minors and/or countries with restrictions regrading the sale of alcohol.